FAQ'S
SERVICE FEE
For group bookings, a service fee of 5% of your total bill will be added.
DIETARY REQUIREMENTS
We endeavor to cater for all dietary requirements. Please ensure you notify us at least 7 days prior to your booking of any dietary requirements to ensure we can cater for all guests.
FURNITURE
Tetto does not have access to high top cocktail tables and stools, however we will ensure sufficient furniture is provided for glassware and food to be placed.
We do not have storage space so furniture cannot be removed from the venue.
STYLING
You’re welcome to style the space and tables you have booked with florals, custom menus etc.
CAKEAGE
A cakeage fee of $5pp applies.
PAYMENTS
The full payment can made at the conclusion of your booking. We do not offer split bills.
T&C'S
PRE-AUTHORISATION/CANCELLATIONS
Any exclusive space booked at Tetto is not considered confirmed until the pre-authorisation is complete. This a hold of your card details, there is no upfront charge or funds held. In the regretful situation, a booking needs to be cancelled, contact must be made no later than 5 days prior to the event. Cancellations made within 5 days of the event will incur a fee of $50pp on the card pre-authorised in our system.
CONFIRMATION
A confirmation of the number of guests attending is required no later than 7 days prior to the event. Any guests not attending after this time will still be accounted for in the payment of the final balance.
CLIENT’S RESPONSIBILITY
It is the client’s responsibility to ensure that all guests behave in an orderly manner during the event. Guests are expected to comply with the behavioural codes of the restaurant and licensing laws, such as Responsible Service of Alcohol, under which the restaurant operates.
MENU & WINE QUOTATION
Prices listed and seasonal availability whilst current at the time of quotation, are subject to change without notice.